Last updated: August 9, 2026
Find the policy you need below. Each dedicated policy is the current source for that topic.
- Return & Refund Policy — cancellations, returns, faulty or incorrect items, missing parcels and refunds.
- Shipping Policy — destinations, current charges, delivery estimates, tracking and customs.
- Privacy Policy — how personal information is collected, used, shared and protected.
- Terms & Conditions — ordering, payment, website use and legal terms.
- Contact Information — how to contact us.
- Legal Notice — store and platform information.
For help with an order or policy question, use our contact page or email info@justtouchgrass.com.